UW Psychiatry Consultation Line for Providers

The University of Washington Department of Psychiatry and Behavioral Sciences is offering a free, on-demand Psychiatry Consultation Line (PCL) for prescribing health care providers in Washington state. Funded by the State of Washington, the PCL helps providers who want clinical advice regarding adult patients with mental health and/or substance use disorders. They know providers have an increased caseload of patients experiencing mental health conditions during COVID-19 and although the consultation line wasn’t set up in response to the pandemic, it can serve as a tremendous resource during this trying time.

Providers call 877-WA-PSYCH and after a short intake with a health navigator, can consult with a psychiatrist at the University of Washington regarding assessment, diagnosis and treatment planning, including management of antidepressants, anti-anxiety medications, anti-psychotic medications and medications for substance use. Within one business day of the conversation, the provider receives a brief written documentation of the recommendations via email. The line is available to providers based in primary care clinics, community hospitals, emergency departments, evaluation and treatment centers, and county and municipal correctional facilities.

The PCL is staffed Monday-Friday, 8 am to 5 pm, and will transition to 24/7 staffing beginning July 1, 2020. Providers calling outside of business hours can leave a message, which is returned within one working day. A provider can also opt to schedule a consult time that is convenient for him/her. There is no limit to how many times a provider can call, and the service is free for the caller.

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